What People say

Google Reviews

Kelly Griffith
4 days ago
Adam was so helpful! He came by after hours on a Friday, quickly diagnosed and fixed the issue, and also took the time to fix another installation issue that he noticed. Appreciate his help!
Response from the owner:Thanks Kelly! We are happy Adam was able to get your HVAC system working again. Your comfort is our priority and we appreciate your confidence in our team.
Rick Johnson
1 week ago
A friend referred me to this company because she also had a 5 star experience. They were swift to schedule a technician -in fact, we got same day service. I enjoy visiting with technicians because I always learn something, and talking to Ira was no exception. He arrived when expected, diagnosed the problem quickly and fixed it. Out bill was less than we expected, and the service terrific.
Response from the owner:Thanks Mr. Johnson! Our professional HVAC service technicians work hard to ensure our customers have a good experience. We are happy Ira exceeded your expectations!
Thomas Bullock
1 week ago
Great customer service!!
Response from the owner:Thanks, Mr. Bullock! Our team works hard to take care of our customers. We are happy you had a great experience!
Jennifer Lehman
1 week ago
Response from the owner:Thanks Ms. Lehman!
mark turgeon
3 weeks ago
July 4th in Charleston was crazy hot and humid our tenant called and said A/C went out and I was traveling in Alaska in between planes in and out of airplane mode called Darnolds # left a message. Adam called in between walking out to a board the plane lost the call. Landed in Seatle called him back said he would take care of it on a holiday. He let me know AC was good the problem is with the service panel. He knew of an electrician he called him while in flight to California. I landed 2 hours later have a text message from the electrician Doc worked out some details he headed to the property fixed the problem. The Tenant texted me this morning thanking me for Adam coming through and passing the baton to DOC to finish the job. Thanks for taking time from your family on the 250th Anniversary of the 4th of July to help this was all in the PM. I'm glad I bought a home in WV, California needs some Adam's. Thanks Again for everything.
Response from the owner:Wow! We are so glad that Adam was able to get your HVAC system up and running. We work hard to make sure our customers are comfortable, especially in this crazy heat! And we are happy you bought a house in West Virginia-we are here if you need us!
Craig Hundley
1 month ago
Very happy about our service call. Our technician was Adam. He was very good at explaining everything without being overly technical.
Response from the owner:Thanks Mr. Hundley! Our professional service technicians work hard for our customers. We are glad you had a good experience!
Cindy Tingley
1 month ago
Always professional and prompt.
Response from the owner:Thanks, Ms. Tingely! We are so glad our HVAC service technicians provided professional and prompt service!
Mike Mullins
1 month ago
I have used Darnold & Lyons for more than 20 years for my HVAC needs. I have three systems for my home, and they service them twice a year to keep them in good condition. I have had both warranty and off warranty repairs, and replaced one unit entirely in 2022. The technicians are always knowledgeable, prompt, and thorough. The office staff also work with me to schedule regular maintenance and unexpected service calls. I highly recommend Darnold & Lyons. UPDATE: In June 2026 I added A/C in my garage. Beau came the next day, designed a ductless system for my needs, and gave me a very affordable quote the same afternoon. The 6-man crew was scheduled, and efficiently installed the system and cleaned up by 1 pm. It was a great experience and I am really happy with the equipment and the workmanship of the installers. And I have no worries about maintenance. They come twice annually to keep everything in top shape. I've also used Darnold & Lyons for my plumbing needs on numerous occassions and I am always pleased with their service. Whether it is a new installation or fixing some issue with an existing appliance, they are quick to schedule, arrive promptly as promised, and work quickly and accurately. They are my reliable go-to for plumbing.
Photo from customer reviewPhoto from customer review
Response from the owner:Thanks Mike! We appreciate your business over the years and are happy you have had a good experience!
Rusty Patrick
1 month ago
Response from the owner:Thanks Mr. Patrick!
John Brannon
2 months ago
Had a new HVAC system installed. Beau was great to work with from the Sales team and Randy along with this team provided excellent installation services. Highly recommend!
Response from the owner:Thanks Mr. Brannon! We love that you are happy with your recent HVAC installation!
Steve Angel
2 months ago
All the guys were nice and did the job beyond my expectations
Response from the owner:Thanks Mr. Angel!
Abdul Farra
2 months ago
I got very good air conditioning service from tech JR Bishop today
Response from the owner:Thanks Mr. Farra! We are happy you received quality service from our professional and experienced HVAC technician!
Lora L
2 months ago
I called up on a Sunday night when my thermostat went out when it was very hot outside. They answered directly and professionally even though it was late, which I really appreciated. Then I met JR Bishop and his helper Baylen and let me tell you, They. Are. Awesome! They are well-trained and professional, and also really good guys. They took a lot of care in their work, explaining things and getting me the very best deal. I’ve used Darnold before because they’re so dependable, but JR and Baylen made me a customer for life!
Response from the owner:Thanks Lora! We are so happy our professional and experienced service technicians were able to get your HVAC system running! We are glad you had a great experience with JR and Baylen when you had to access services after hours. Call us anytime you need us!
Edith Cutlip
2 months ago
Had my yearly maintenance cleaning and checking today. JR Bishop and his assistant are AWESOME. They were respectful, polite and knowledgeable. I've been with Darnold and Lyons for years and will continue to utilize them with all my HVAC.
Response from the owner:Thanks, Mrs. Cutlip! We are so happy you had a great experience with our professional HVAC service technicians, JR and Baylen!
Janice Smithson
2 months ago
Very happy with my experience with Darnold and Lyons. I scheduled an AC tuneup. The lady that helped me schedule the service was very friendly and accommodating. My technician was JR Bishop. He was polite and helpful. The unit inspection was thorough. Thanks, JR!
Response from the owner:Thank you, Ms. Smithson! Our service technicians are the best!
Mary ann Mcgowen
2 months ago
Response from the owner:Thanks Ms. Mcgowen!
Liza
2 months ago
I had a spring maintenance check on my HVAC system. My technician was JR Bishop. He was professional, courteous and very knowledgeable. He did a thorough job and confirmed that all operations, components and parts are operating correctly.
Response from the owner:Thanks Liza! We are happy you had a good experience with our service technician during your spring maintenance. JR takes a lot of pride in helping our customers and ensuring they stay comfortable!
John kuyk
3 months ago
JR came for my semi-annual Maintenance on my units. He was prompt, courteous, and did a very thorough job. Highly recommended.
Response from the owner:Thanks, Mr. Kuyk!
Tiffany Miller
3 months ago
JR and Baylen from Darnold & Lyons Plumbing • Heating • Cooling performed maintenance on our HVAC systems and did an exceptional job from start to finish. They were professional, courteous, and clearly took pride in their work. Their attention to detail was evident throughout the service, and they made sure everything was thoroughly inspected and operating properly. They kept me informed with updates during the entire process and took the time to clearly explain the procedures they were performing, which I greatly appreciated. It was reassuring to know exactly what was being done and why. Their knowledge, professionalism, and commitment to quality service truly stood out. I highly recommend JR and Baylen from Darnold & Lyons Plumbing • Heating • Cooling for any HVAC maintenance or service needs.
Response from the owner:Thank you so much for your kind words and trusting Darnold and Lyons with your HVAC maintenance. We’re proud to hear JR and Baylen delivered such a thorough and professional experience. At Darnold and Lyons, we strive to provide top quality HVAC service from detailed system inspections to clear communication every step of the way. It’s great to know our team helped ensure your heating and cooling systems are operating efficiently and reliably. We truly appreciate your recommendation and look forward to helping with any future HVAC maintenance, repair, or plumbing needs. Thanks for choosing Darnold and Lyons Heating and Cooling!
Penny Cooper
3 months ago
Have used DarnoldLyons for years and have always gotten great service. JR Bishop always does a very thorough and complete job on my maintenance visits! Appreciate him and the company!
Response from the owner:Thanks, Mrs. Cooper! We are happy you had a great experience with JR during your HVAC maintenance visit! We appreciate your kind words!
Amanda Akers
3 months ago
I would highly recommend this company, they helped me fix my hvac after another company did not and left me with no air and a overcharged unit . Great customer service and my tech was friendly and was knowledgeable he knew what he was doing and took his time to try to get my problem fixed. They also called and did a follow up to make sure everything was still working. I will stay with this company in the future.
Response from the owner:Thanks Ms. Akers! We are happy you had a good experience with your HVAC repair! Our techs take a lot of pride in the work they do. We appreciate the kind words. Call us any time you need us!
Kate Fife
3 months ago
JR and Baylen did a wonderful job on my biannual inspection/service. JR is experienced, knowledgeable, reliable and trustworthy, as was his assistant Baylen. Can't say enough about how nice it is to deal with everyone at this company.
Response from the owner:Thanks Kate! JR and Baylen do great work and love serving our customers. We are so glad you had a good experience and appreciate your business!
Beth Daniels
3 months ago
Response from the owner:Thanks, Mrs. Daniel’s!
Anita Stricklin
3 months ago
JR Bishop always does a great job for us. He is polite and very knowledgeable. His helper Baylen Herdsmen was also very polite and seemed to know what he was doing also. They both were very helpful. Darnold and Lyons team is always so nice to work with. We’ve been dealing with them for 14 years now and their technicians are always so good to deal with. JR is the best.
Response from the owner:Thanks Mrs. Stricklin! We are happy JR and Baylen did a great job on your HVAC system today! Thank you so much for being a loyal customer for so many years!
Julie T
3 months ago
I had to place a service call after hours for an issue with my air conditioner. A technician named Adam called me back and we discussed what the problem was. Adam gave me an approximate time he would show up and he was right on time. The work was completed timely and got my unit back up and running. I would recommend Darnold Lyons to anyone needing AC/Heating services. Thank you!
Response from the owner:Thanks Julie! We are so happy Adam arrived timely and fixed your HVAC system! It’s hot this week and your comfort is important to us. Thanks for the review!
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