What People say

Google Reviews

Mike Mullins
1 day ago
I have used Darnold & Lyons for more than 20 years for my HVAC needs. I have three systems for my home, and they service them twice a year to keep them in good condition. I have had both warranty and off warranty repairs, and replaced one unit entirely in 2022. The technicians are always knowledgeable, prompt, and thorough. The office staff also work with me to schedule regular maintenance and unexpected service calls. I highly recommend Darnold & Lyons. UPDATE: In June 2026 I added A/C in my garage. Beau came the next day, designed a ductless system for my needs, and gave me a very affordable quote the same afternoon. The 6-man crew was scheduled, and efficiently installed the system and cleaned up by 1 pm. It was a great experience and I am really happy with the equipment and the workmanship of the installers. And I have no worries about maintenance. They come twice annually to keep everything in top shape. I've also used Darnold & Lyons for my plumbing needs on numerous occassions and I am always pleased with their service. Whether it is a new installation or fixing some issue with an existing appliance, they are quick to schedule, arrive promptly as promised, and work quickly and accurately. They are my reliable go-to for plumbing.
Photo from customer reviewPhoto from customer review
Response from the owner:Thanks Mike! We appreciate your business over the years and are happy you have had a good experience!
Rusty Patrick
1 day ago
Response from the owner:Thanks Mr. Patrick!
John Brannon
4 days ago
Had a new HVAC system installed. Beau was great to work with from the Sales team and Randy along with this team provided excellent installation services. Highly recommend!
Response from the owner:Thanks Mr. Brannon! We love that you are happy with your recent HVAC installation!
Steve Angel
4 days ago
All the guys were nice and did the job beyond my expectations
Response from the owner:Thanks Mr. Angel!
Abdul Farra
6 days ago
I got very good air conditioning service from tech JR Bishop today
Response from the owner:Thanks Mr. Farra! We are happy you received quality service from our professional and experienced HVAC technician!
Lora L
2 weeks ago
I called up on a Sunday night when my thermostat went out when it was very hot outside. They answered directly and professionally even though it was late, which I really appreciated. Then I met JR Bishop and his helper Baylen and let me tell you, They. Are. Awesome! They are well-trained and professional, and also really good guys. They took a lot of care in their work, explaining things and getting me the very best deal. I’ve used Darnold before because they’re so dependable, but JR and Baylen made me a customer for life!
Response from the owner:Thanks Lora! We are so happy our professional and experienced service technicians were able to get your HVAC system running! We are glad you had a great experience with JR and Baylen when you had to access services after hours. Call us anytime you need us!
Edith Cutlip
3 weeks ago
Had my yearly maintenance cleaning and checking today. JR Bishop and his assistant are AWESOME. They were respectful, polite and knowledgeable. I've been with Darnold and Lyons for years and will continue to utilize them with all my HVAC.
Response from the owner:Thanks, Mrs. Cutlip! We are so happy you had a great experience with our professional HVAC service technicians, JR and Baylen!
Janice Smithson
3 weeks ago
Very happy with my experience with Darnold and Lyons. I scheduled an AC tuneup. The lady that helped me schedule the service was very friendly and accommodating. My technician was JR Bishop. He was polite and helpful. The unit inspection was thorough. Thanks, JR!
Response from the owner:Thank you, Ms. Smithson! Our service technicians are the best!
Mary ann Mcgowen
4 weeks ago
Response from the owner:Thanks Ms. Mcgowen!
Liza
1 month ago
I had a spring maintenance check on my HVAC system. My technician was JR Bishop. He was professional, courteous and very knowledgeable. He did a thorough job and confirmed that all operations, components and parts are operating correctly.
Response from the owner:Thanks Liza! We are happy you had a good experience with our service technician during your spring maintenance. JR takes a lot of pride in helping our customers and ensuring they stay comfortable!
John kuyk
1 month ago
JR came for my semi-annual Maintenance on my units. He was prompt, courteous, and did a very thorough job. Highly recommended.
Response from the owner:Thanks, Mr. Kuyk!
Tiffany Miller
2 months ago
JR and Baylen from Darnold & Lyons Plumbing • Heating • Cooling performed maintenance on our HVAC systems and did an exceptional job from start to finish. They were professional, courteous, and clearly took pride in their work. Their attention to detail was evident throughout the service, and they made sure everything was thoroughly inspected and operating properly. They kept me informed with updates during the entire process and took the time to clearly explain the procedures they were performing, which I greatly appreciated. It was reassuring to know exactly what was being done and why. Their knowledge, professionalism, and commitment to quality service truly stood out. I highly recommend JR and Baylen from Darnold & Lyons Plumbing • Heating • Cooling for any HVAC maintenance or service needs.
Response from the owner:Thank you so much for your kind words and trusting Darnold and Lyons with your HVAC maintenance. We’re proud to hear JR and Baylen delivered such a thorough and professional experience. At Darnold and Lyons, we strive to provide top quality HVAC service from detailed system inspections to clear communication every step of the way. It’s great to know our team helped ensure your heating and cooling systems are operating efficiently and reliably. We truly appreciate your recommendation and look forward to helping with any future HVAC maintenance, repair, or plumbing needs. Thanks for choosing Darnold and Lyons Heating and Cooling!
Penny Cooper
2 months ago
Have used DarnoldLyons for years and have always gotten great service. JR Bishop always does a very thorough and complete job on my maintenance visits! Appreciate him and the company!
Response from the owner:Thanks, Mrs. Cooper! We are happy you had a great experience with JR during your HVAC maintenance visit! We appreciate your kind words!
Amanda Akers
2 months ago
I would highly recommend this company, they helped me fix my hvac after another company did not and left me with no air and a overcharged unit . Great customer service and my tech was friendly and was knowledgeable he knew what he was doing and took his time to try to get my problem fixed. They also called and did a follow up to make sure everything was still working. I will stay with this company in the future.
Response from the owner:Thanks Ms. Akers! We are happy you had a good experience with your HVAC repair! Our techs take a lot of pride in the work they do. We appreciate the kind words. Call us any time you need us!
Kate Fife
2 months ago
JR and Baylen did a wonderful job on my biannual inspection/service. JR is experienced, knowledgeable, reliable and trustworthy, as was his assistant Baylen. Can't say enough about how nice it is to deal with everyone at this company.
Response from the owner:Thanks Kate! JR and Baylen do great work and love serving our customers. We are so glad you had a good experience and appreciate your business!
Beth Daniels
2 months ago
Response from the owner:Thanks, Mrs. Daniel’s!
Anita Stricklin
2 months ago
JR Bishop always does a great job for us. He is polite and very knowledgeable. His helper Baylen Herdsmen was also very polite and seemed to know what he was doing also. They both were very helpful. Darnold and Lyons team is always so nice to work with. We’ve been dealing with them for 14 years now and their technicians are always so good to deal with. JR is the best.
Response from the owner:Thanks Mrs. Stricklin! We are happy JR and Baylen did a great job on your HVAC system today! Thank you so much for being a loyal customer for so many years!
Julie T
2 months ago
I had to place a service call after hours for an issue with my air conditioner. A technician named Adam called me back and we discussed what the problem was. Adam gave me an approximate time he would show up and he was right on time. The work was completed timely and got my unit back up and running. I would recommend Darnold Lyons to anyone needing AC/Heating services. Thank you!
Response from the owner:Thanks Julie! We are so happy Adam arrived timely and fixed your HVAC system! It’s hot this week and your comfort is important to us. Thanks for the review!
John White
2 months ago
Adam had the problem diagnosed within the first 10 minutes after arriving. And then went above and beyond to fix the problem. My AC unit literally performs better now than when new. Would definitely recommend.
Response from the owner:Thank you, Mr. White! We are so happy that Adam fixed your HVAC system and it’s working better than ever!
James McDaniel
2 months ago
I recently had a full HVAC installation done by DarnoldLyons. This is my first time working with them, and I've had a great experience so far. I especially appreciate Beau for being so responsive and helpful throughout the process, as well as French and his team for their professionalism and answering all my questions during the installation.
Response from the owner:Thanks, Mr. McDaniel! We are so happy you had a great experience with Beau, French and the rest of our team. We appreciate your kind words and are here for all of your HVAC and plumbing needs!
Robbie Welty
2 months ago
We had a great experience with JR and Ryan. They were timely, knowledgeable, and kept us informed throughout the entire appointment. We would definitely recommend!
Response from the owner:Thanks, Mr. Welty! We are glad you had a great experience with members of our team! JR and Ryan do a great job for our customers!
Chad
2 months ago
Today was my first time using this company. Within minutes of filling out an online form requesting service they called and had a tech out within an hour. The tech, Adam, was everything you would want in a service tech. Very knowledgeable, professional, and got the job done quickly and for a reasonable charge. Adam has earned my business and I will definitely use this company in the future.
Response from the owner:Thanks, Chad! We are happy Adam was able to fix your HVAC issue! We look forward to helping you with all your HVAC and plumbing needs in the future!
Tosha Dunlap
2 months ago
Adam came out the same day we called and asked about getting our unit check. He was on time and did a great job at explaining what was going on.
Response from the owner:Great, Ms. Dunlap! We are glad Adam was able to help. Thank you for your kind words!
Stephanie
3 months ago
They are always prompt and easy to work with. J.R. has been servicing my units for years now and he is very efficient, very friendly, always gets the job done quickly! Would recommend Darnold And Lyons to anyone looking for a good solid reliable company.!!
Response from the owner:Thanks, Stephanie! J.R. is a valued member of our D and L team—we appreciate your kind words about him and the business. We work hard to provide quality service to our loyal customers. Please call us if you need us!
Wendell Brown
3 months ago
The technician Adam was great did a good job
Response from the owner:Thanks, Mr. Brown! We’re glad Adam was able to help you! We appreciate your feedback!
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